RETURN POLICY

If you are returning merchandise within 30 days from the date of receipt, and the item has not been installed, modified, and is complete,
you may return all or part of the order to receive a full refund for the original purchase price of the product.

Returns on "Special Order Items" (Items not kept in stock at location), ordered wrong or no longer needed,
that are not at fault of the seller, are subject to a 25% restock fee and return shipment paid by the buyer.
The restock fee can be waived for store credit.

Once a return has arrived at the supplier it could take around 21 days to check in and evaluate.
Once it has been evaluated your credit will be processed



WARRANTY POLICY

At Uprise Offroad, we guarantee the workmanship of all of our products for a period of 30 days from the date of receipt.

We are not responsible for any consequential damage to vehicles.

Most of our products are covered by Manufacturer’s Warranties and/or Guarantees and cover the merchandise for a certain period of time after your purchase.
We act as the agent between you, the customer, and the manufacturer.
Check the documentation that you received with the merchandise for more information regarding the product warranty policy.
Should your product fail after 30 days, please contact our customer service department and we will assist you in submitting a claim to the manufacturer.

All returned items will be inspected for warranty eligibility.
We or the manufacturer will replace, repair or refund the product based on our findings.
In bound freight must be prepaid by the customer to one of our distribution centers for warranty inspection.

Uprise Offroad will not be liable for any indirect, special, incidental or consequential damages from any products sold.

We will not be responsible or liable for inconvenience, labor, legal fees or any other costs incurred while the item is being inspected or replaced.

Warranties are non-transferrable.
They are in effect as long as the original purchaser owns the merchandise and for the time agreed upon in the terms and conditions of that warranty or guarantee.

Exclusions from warranties:

Electrical and computer items.
Tires.
Engine upgrades are subject to inspection, and/or final approval by manufacturer for return and credit allowance.
Any problem from misuse or improper installation.
Damage to your vehicle.
Cosequential costs or damages.

STORAGE POLICY

ALL Takeoff wheels and tires must be picked up within 2 Weeks of removal.
Following that, they will be either sold or disgarded.

ALL Takeoff Hard Parts must be picked up within 2 Weeksof removal.
Following that, they will be either sold or disgarded.

All Vehicles must be picked up within 3 days of job completion, following that, there will be a storage charge of $10 per day.